Reference

Your Privacy Starts Here

We collect your personal information only to run your account, process deposits via DANA, OVO, GoPay and QRIS, and keep your withdrawals secure.

Account data kept encryptedPayment info protected per transactionYour withdrawal requests verifiedContact us anytime to access or change your details

Browse Lobby Read FAQ

What We Collect and Why

1131sport Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with 1131sport, we ask for your name, email, phone number and identity details to verify your account and comply with local rules. We collect payment information — your DANA, OVO, GoPay or QRIS details — only during deposit and withdrawal. We

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track your login activity, game history and betting patterns to detect fraud and prevent unauthorized access. Where local law permits, we may also collect device information and your approximate location to confirm your region. We do not sell your data to third parties. Our servers in
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Indonesia process your information, and where access or eligibility is discussed, it depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Privacy Questions and Data Access

Team online

Live chat

Open your account, tap Help in the lobby footer, and message our team Monday to Sunday, 09:00 to 23:00 Jakarta time. We answer data requests within 24 hours.

Email support

Send a request to our support mailbox from your registered email address. Include your account number and describe what data you want to access or change. We respond within 48 hours.

Account settings

Log in, go to Settings > Privacy > Data Access, and download a copy of your stored information in seconds. Update your contact details or withdrawal preferences from the same screen.

HOW WE GUARD IT

Data Security and Your Rights

Encryption on every deposit

When you deposit via DANA, OVO, GoPay or QRIS, your transaction runs over a secure channel. Your payment details are encrypted and never stored unencrypted on our servers.

Cookies and tracking

We use cookies to keep you logged in and to remember your gameplay preferences. You can disable non-essential cookies in your browser settings; essential ones keep your account secure.

Account security practices

We verify every withdrawal request against your registration data. If a withdrawal request comes from a new device or location, we send you a verification email before we process it.

How long we keep your data

We retain your account details and transaction history for five years after your last activity, per Indonesian financial rules. You can request deletion earlier through live chat or email support.

Who sees your information

Our support team and fraud-prevention staff access your data only to resolve issues or investigate suspicious activity. We do not share your personal details with game studios or external marketers.

Request changes to your data

Log into Settings > Privacy, update your contact email or phone number, and save. For deeper changes or deletion requests, contact support via chat or email and we'll process your request within five business days.

Privacy Policy FAQs

Your account data remains on file for five years to satisfy Indonesian payment and anti-fraud regulations. After that period, we delete it. If you want your data removed earlier, contact support and we'll process a deletion request within five business days where local law permits.

Yes. Log into your account, go to Settings > Privacy > Data Access, and select Download My Data. You'll receive a file with your registration details, transaction history and deposit records. The file downloads in seconds.

We send only the minimum information needed to process your deposit or withdrawal — your name, account number and transaction amount. Payment providers do not receive your full profile or gameplay history. Our privacy agreement with each payment rail protects your data.

When you deposit via DANA, OVO, GoPay or QRIS, the transaction goes through an encrypted channel. Your payment details are never stored on our servers in plain text. We use industry-standard SSL encryption and regularly audit our payment systems.

We'll send you a verification email the first time you log in from a new device or location. Click the confirmation link and your account opens. This protects you from unauthorized access. You can manage your trusted devices in Settings > Security.

Yes. Go to Settings > Account Details and update your email or phone. Confirm the change with a code we'll send to your current contact method. Changes take effect immediately. Contact live chat if you've lost access to your registered email.

Open your account and use live chat from the lobby footer, Monday to Sunday 09:00 to 23:00 Jakarta time. You can also email our support team from your registered address. For urgent data concerns, mention 'privacy request' in your subject line and we'll prioritize your case.

Your Privacy Starts Here

Privacy Questions and Data Access

Live chat

Email support

Account settings

Data Security and Your Rights

Encryption on every deposit

Cookies and tracking

Account security practices

How long we keep your data

Who sees your information

Request changes to your data

Privacy Policy FAQs

01 What happens to my data if I close my account?

02 Can I download a copy of my personal information?

03 Do you share my data with payment providers like DANA, OVO, GoPay or QRIS?

04 How do you protect my deposit information?

05 What if I access my account from a new device?

06 Can you change my registered email or phone number?

07 Who can I contact about privacy concerns or data requests?

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